Support

 

Connect to remote support from Competitive Strategies, Inc.  www.fastsupport.com   

 

Support Plan Options

 

Competitive Strategies, Inc. - Knowledge & Support Level Agreement (download)

  • Unlimited "First Point of Contact" calls for error messages or issues.
  • Personalized Service.
  • Unlimited access to documents in our "Procedures Library".
  • Unlimited calls for periodic processing questions.
  • Fixed Fee, monthly payment plan option.

 

Sage Business Care Plans

  • Gold Plan
    • Priced at 25% of the software Suggested List Price.
    • Unlimited Sage support cases via phone or internet.
  • Silver Plan
    • Priced at 21% of the software Suggested List Price.
    • Five (5) Sage support cases via phone or internet.  

Business Care Options 

Sage has added a new Platinum Business Care plan adds additional features including Premium Phone Support.  Premium phone suppert allows you to schedule a support call with Sage after a two minute hold time. 

Go to Sage 100 ERP Support website

Go to Sage University for Anytime Learning Courses

Go to Sage Knowledgebase for On-Line Support & Updates

Participate in the Sage City on-line community

Recommend and Vote for Sage 100 ERP Enhancements

 

 

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